Privacy Policy

1. Who We Are
Stelo Design is a UK-based design business specialising in website design, branding, print design and ongoing website support.

This Privacy Policy explains how information is collected, used and stored when you visit this website or contact Stelo Design.

If you have any questions about this policy, please get in touch via the Contact page or by replying to any previous correspondence.

2. Information We Collect
When you submit an enquiry or contact Stelo Design, we may collect information including your name, email address, phone number, business name, project requirements and any files, images or additional information you choose to provide.

We may also collect anonymous website usage information through Wix and other approved services used to operate this website.

3. How We Use Your Information
The information you provide is used to respond to enquiries, prepare quotations, deliver services, communicate throughout projects and provide ongoing support where applicable.

Anonymous website information may also be used to improve website performance and user experience.
Your personal information will never be sold to third parties.

4. Legal Basis For Processing Information
Stelo Design processes personal information to respond to enquiries, provide requested services, fulfil contractual obligations and comply with legal, tax and accounting requirements.

5. Third-Party Services

Stelo Design uses trusted third-party providers to operate the business and deliver services. These providers may assist with website hosting, website forms, invoicing, accounting, payments, communications, email services, printing, analytics and advertising where applicable.

​

These third-party providers may process information in accordance with their own privacy policies.

6. Advertising Platforms
Stelo Design may use advertising platforms such as Facebook, Instagram and LinkedIn to measure advertising performance and reach potential customers.

If these tools are enabled, they may collect anonymous usage information through cookies, subject to your consent preferences.

​

7. Cookies

This website may use cookies and similar technologies to improve website functionality, analyse website performance and support advertising tools where enabled. You can manage your cookie preferences through your browser settings or any cookie consent banner displayed on the website.

8. Data Retention
Information submitted through this website, enquiry forms, invoices, project communications and customer records may be retained for up to six years where required for legal, accounting and business record purposes.

9. Your Rights
Under UK data protection legislation, you have the right to request access to your personal information, correct inaccurate information and request deletion of your data where legally possible.

Requests can be made by contacting Stelo Design.

10. Changes To This Policy
This Privacy Policy may be updated from time to time to reflect changes to services, technologies or legal requirements.